Privacy Policy
Your participation on Engagement & Sentiment will always be voluntary. Your subscription information will not be shared with any other agency or third party, except in aggregated and de-identified form for the purpose of sharing consultation feedback and responses. We may engage service providers to analyse responses and provide a report. All service providers will be contracted to comply with the Information Privacy Act 2009.
During the subscription process you will be asked to nominate a screen name, which does not need to identify you (e.g. you can provide a pseudonym). Your contribution to the engagement activity (such as your responses to surveys and polls) will be publicly available (unless a consultation is listed as ‘private’).
However, you can browse any publicly accessible sections of our website completely anonymously without signing up.
In some cases, you may be redirected to complete a consultation activity using other external platforms (such as SurveyMonkey). In this case, the collection, storage and usage of your personal information and responses will be subject to the terms of that service provider and this may mean data is transferred and stored outside Australia. You are advised to read the privacy policies of such third parties prior to participation.
Our collection, use and disclosure of your personal information is regulated by the Australian Privacy Principles under the Privacy Act 1988.
The software platform this website runs on and associated technology operations are provided by Granicus. Read their privacy policy before subscribing.
What personal information we collect
Profile information
We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.
Comments and feedback
This is the type of content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.
Usage
We collect information about your usage of the site, such as pages visited, documents downloaded, etc.
How we use the information we collect
We collect this information in order to:
- analyse and interpret it to help meet our objectives and obligations
- communicate information to you about engagement opportunities, events and other initiatives
- respond to enquiries and otherwise engage with stakeholders
- provide you with updates and notify you of future activities
- respond to enquiries and otherwise engage with stakeholders.
External links
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.
Security
While no online service is completely secure, we work very hard to protect information about you against unauthorised access, use, alteration, or destruction, and take all reasonable measures to do so.
Change and access your personal information
You are entitled to seek access to your personal information and to amend records if they are inaccurate, misleading or out of date. You can contact us, or you may also be able to update your details using your login details.
If you contact us with a request relating to personal information, we may need to verify your identity before providing you with your personal information.
In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
Contact us
For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, email communication@nrmmrrd.qld.gov.au.